Responsibilities include:

• Collaborate with clients to understand their business needs and evaluate against solution goals, methodology adherence, and technical feasibility; educate and guide clients to appropriate alternatives
• Managed the design, implementation, technical configuration, and long-term sustainability of Huron Healthcare’s proprietary software suite during client implementation projects
• Performed database manipulation by updating and creating SQL functions, procedures, tables, views, and reporting objects during tool implementation projects to meet client needs
• Developed custom PowerShell scripts to automate processes like validation and configuration

Responsibilities include:

• Experience with troubleshooting Node.JS and Java environments and cases to allow updated software through our security upon patches
• AWS EC2 management and testing exposure with the implementation team at Freedom Mortgage by provisioning and troubleshooting new builds
• User IAM management through Azure AD and Active Directory
• ServiceNow dashboard creation and back-end exposure to creating custom builds and testing implementations of new systems

Responsibilities include:

• Information Security including computing, data privacy, internet technologies, as well as threat detection and management
• Application administration for sofware like Citrix and Cisco WebEx
• User IAM management through Azure AD and Active Directory
• Worked with vendors (Lenovo, Pondurance, etc.) to promote business efficiency issues such as printing, hardware repalacement, repair, and security
• Mentoring Help Desk employees to provide superior service to clients and managed scheduling for the Help Desk
• Microsoft Office support and administration